You have a main system and it works great. Hopper is where everything else goes.
Every number with its age attached. The dot says how much to trust it.
Whether your data lives in Google Sheets, Airtable, Microsoft Excel or a CSV on your machine, Hopper has got you. Hopper’s advanced reporting features can feed from all of the most common sources — and then render powerful graphs with the ease of drag and drop.
Customers and your own people in one place, told apart by where they came in.
With Hopper, customers can ask for help through an email or a portal. Your own people can track work and raise issues just as easily. With robust customization features and reporting, gain granularity on root causes and response times.
Written down where the people doing the work already are.
How you actually do things, kept next to the work rather than in a folder nobody opens — with the same people, organizations and permissions as everything else in Hopper. Even better: wiki articles can be searched from inside a ticket, so your team finds the answer without leaving the thing they are answering.